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Frequently Asked Questions

Find answers to common questions about our platform, features, pricing, and more. Can't find what you're looking for? Contact our support team.

Getting Started

Pricing & Billing

Features & Capabilities

Team & Collaboration

Security & Privacy

Support & Resources

Usage Limits & Quotas

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Frequently Asked Questions

Getting Started

How quickly can I generate my first SEO report?

Do I need technical knowledge to use the platform?

Can I analyze multiple websites?

What happens during the free trial?

Pricing & Billing

What payment methods do you accept?

Can I change my plan later?

Do you offer refunds?

What happens if I cancel my subscription?

Are there any setup fees or hidden costs?

Features & Capabilities

How often is rank tracking updated?

Can I track my competitors?

Do you support international SEO?

Can I export reports for clients?

What's included in the AI-powered insights?

Team & Collaboration

Can my team collaborate on audits and reports?

How many team members can I add?

Can I control what team members can see and do?

Security & Privacy

Is my data secure?

Do you comply with GDPR and privacy regulations?

Can competitors see my data?

Do you crawl my website like a search engine?

Support & Resources

What kind of support do you offer?

Do you offer training or onboarding assistance?

Is there a knowledge base or documentation?

Can I request new features?

Usage Limits & Quotas

What are the monthly limits for each plan?

When do my limits reset?

What happens when I reach my limit?

How are reports counted?

Can I purchase additional report add-ons?

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